Frequently Asked Questions

We treat a wide range of chronic and complex wounds, including diabetic ulcers, pressure ulcers (bedsores), arterial wounds, venous wounds, and traumatic injuries.

Our advanced wound care program works with patients who have Medicare and select Medicare advantage plans depending on your location throughout the U.S.

Yes. Upon written approval, we collaborate with your current providers to provide updates throughout evaluation and treatment in order to ensure a seamless approach to your specific healthcare needs. Patient care notes are communicated through various channels depending on how the clinician prefers to receive the information in their offices.

Typically, wound care appointments are every 1-2 weeks. Depending on the type of treatment, the care team will let you know if more repetitive visits are needed.

We work very gently and use techniques that include non-abrasive cleansers, options for soft debridement and take care to avoid causing the patient any further pain.

When a person is diagnosed with two or more diseases, this is called comorbidities. There is usually a significant impact on the patient’s health and opportunity for healing when comorbidities exist.
The most common comorbidity that can affect wound healing is diabetes. At Restore First Health, we examine the blood glucose of our patients as an elevated glucose level places a patient at risk for infection and delayed healing. High blood glucose levels impair functions of white blood cells. These white blood cells are critical to the role of the immune system.

When there is a breakdown of this immune response, the body is less able to fight infection and close wounds properly. We obtain these glucose levels through routine blood work ordered by the physician. Our team also looks at the kidney, liver, and overall health status of a patient as it relates to the ability to have proper wound healing.

If you suffer from comorbidities and have a chronic wound, we can help. Our care team is trained and educated in specifically addressing diabetic care and its influence on wound care.

Signs that your wound isn’t healing properly include increased pain, swelling, redness, foul odor, or unusual discharge. If your wound does not show signs of improvement or appears to worsen, seek medical attention promptly.

Scheduling an appointment is easy!

You can submit a request online here: https://restorefirsthealth.com/contact-us/.

Or you can call our offices in the most convenient location to you! https://restorefirsthealth.com/contact-us/.

During your first appointment, our team will conduct a comprehensive evaluation of your wound and overall health. We will create a personalized treatment plan and discuss the next steps with you and your care providers.

Wound healing times vary based on the wound’s type and severity and the patient’s overall health. Many of our patients can start seeing significant healing progress within 2 to 12 weeks.

We use cutting-edge technology, including specialized wound imaging equipment, negative pressure therapy (wound vacs), ABI devices for vascular studies, and mobile lab capabilities such as A1C testing. These tools help ensure the best care for your wound at your home.

• Team of physicians and advanced practitioners specifically trained in wound care.
• A broad spectrum of innovative mobile technologies
• Access to clinically proven, research-based healing products
• Extensive educational programming for all providers
• Customized evaluations for medical equipment needs (beds/mattress, offloading materials and more)

Did you know that a high-protein diet can help a patient heal faster? Protein helps the body build muscle and skin. If patients have a low level of protein in their diet, this can inhibit or prevent proper healing. There are many foods that are high in protein to consider adding into your daily nutrition, including:

• Lean meats such as chicken, pork, and fish
• Eggs
• Dairy products (Greek yogurt and cottage cheese are higher in protein)
• Seeds and nuts
• Legumes like beans and lentils

Another important component to support healing is hydration—getting lots of water and electrolytes into your body. Water takes nutrients to and from our cells that promote healing, and it’s extremely important to ensure that a patient does not become dehydrated, which can lead to complications.
Tips for remaining hydrated to promote healing include:

• Drink water throughout the day, not just at meals
• Make sure to drink water or other fluids after turning or repositioning a patient who has mobility challenges
• Be sure to take at least 4oz of fluid with medications
• Attach water bottles or travel mugs to wheelchairs for easy access
• Ensure easy-to-reach water pitchers or access to refrigerator water stations
• Reduce the amount of carbonated beverages, soda, and juices, and replace them with water or drinks high in electrolytes

Always check with your Restore First Health clinical team for more nutritional information and questions regarding how to enhance healing.

People who suffer from chronic wounds often need assistance at home or mobilizing into the community. We are often asked by a patient’s caregiver, “How can I help them make improvements in their wound?”
Our clinicians have some great suggestions:

• Offloading immobile patients or moving their positions at least every two hours is critical to decrease pressure in a specific area of the body
• Proper cleansing habits, such as handwashing before touching near a wound to avoid additional bacteria or potential infection, are very important
• Knowing signs of infection and monitoring/reporting to the clinical team right away:
  o Fever
  o Redness
  o Foul odor
  o Increased drainage