At Restore First Health, we’ve built our mobile advanced wound care program on three foundational principles what we call “The 3 C’s.” In this short video, our Chief Medical Officer and Chief Operations Officer, Dr. Christopher Bromley, shares how these three principles help us deliver better outcomes, improve communication, and support patients where they are.
Watch: Better Wound Care Starts With Our 3 C’s
What Are the 3 C’s?
In today’s complex healthcare landscape, wound care doesn’t just need clinical expertise, it needs connection. At Restore First Health, we deliver that connection through:
- Care Coordination
- Communication
- Collaboration
These are are the framework behind every visit, evaluation, and every patient relationship we build.
Care Coordination: Putting the Pieces Together
Many of the patients we serve have long-standing, complex wounds, often paired with chronic conditions like diabetes, vascular disease, or mobility challenges. Coordinating their care can feel overwhelming for families and providers alike.
That’s where we come in. Our team gathers and organizes every piece of clinical information needed, from wound history to family dynamics, and uses that to create a personalized care plan that’s built to succeed. We handle scheduling, equipment evaluations, insurance coordination, and ongoing communication so that nothing falls through the cracks.
“We take great detail to make sure we have every single piece of information that we need to take care of that patient.” – Dr. Christopher Bromley
Communication: Building Trust from Day One
One of the biggest challenges in wound care is the lack of communication across teams, from specialists, to home health, to the patient’s own caregiver or family. At Restore First Health, we don’t just share updates, we build relationships.
We believe in active listening: understanding the patient’s fears, needs, and lifestyle. This ensures they feel heard and supported, not just treated. And we go the extra mile to keep providers in the loop through both verbal and written updates, tailored to their workflow preferences.
Collaboration: Healing Takes a Team
Healing complex wounds is never a solo job. We work alongside the patient’s existing care team, including home health, PCPs, specialists, and caregivers, to ensure everyone is aligned and empowered.
From bedside assessments to advanced wound technology, our collaborative approach helps avoid duplicated efforts, ensures faster healing, and reduces the burden on overextended healthcare teams.
“Wound care is a team approach. We must communicate with the patient, communicate with each other, and collaborate with the other care providers involved in patient care.” – Dr. Christopher Bromley
Why It Matters
When providers don’t communicate, patients pay the price in missed care, longer healing times, and preventable hospitalizations. The 3 C’s aren’t just good practice. It’s how we restore health and dignity to people suffering from wounds that won’t heal.
Whether you’re a patient, a caregiver, or a provider, the 3 C’s are the framework for better care, delivered where it matters most: at home.
Ready to Partner or Learn More?
Restore First Health partners with home health agencies, skilled nursing facilities, hospitals, and physician practices across Georgia, New Jersey, Pennsylvania, Texas, Kansas, and Florida.
We’ll coordinate the care, so you don’t have to.
- Refer a patient. https://restorefirsthealth.com/refer-a-patient/
- Schedule a consult. https://restorefirsthealth.com/request-a-consultation/
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